Firstly, let me state that I am a person that reads all the negative reviews of a company BEFORE I read the positive ones. And, before I even call a company for that matter. Why? Because the company's response to the complaints provides me with their level of integrity. That said, Cuccaro Plumbing has helped me in resolving an issue that is still ongoing....not because of them. The problem is, water leaking into the basement, so I had to do a step by step process of elimination to determine the origin of the problem. Matt came out and unclogged the downspout along the same wall that is leaking into the basement in hopes the leaking would stop. It did not. I wanted Matt to come back and camera the sewer line to search for a broken pipe. He did not want to charge me for something that he believed unnecessary. Integrity! I called back and had quite a few conversations with Matt & Jessica regarding my options. They were so kind and patient, and answered all of my questions. They provided guidance and suggested a waterproofing company to look at the problem. So now I am on to the next step in this process, but wanted to write this review because I really enjoyed talking with them and will be very happy to have them come back for other projects. Thanks again Matt & Jessica!